Your subscription & billing
BookNox costs $29 a month plus applicable sales tax: one plan, one price, and no cut of your bookings. Building your setup is free; the subscription pays for delivering to real clients. This article covers what is free, what the subscription covers, who bills you, and how failed payments, refunds, and cancellations work.
Is BookNox free?
BookNox is free to build and paid to deliver. Without a card you can:
- Sign in and finish onboarding
- Connect Stripe, Google Calendar, and QuickBooks Online
- Fill in your business profile, logo, and brand color
- Build a pricing catalog for every industry you work in
- Set your availability rules and weekly holds
- Import your client contacts
- Save up to 5 draft proposals and preview each one as a watermarked PDF
Nothing on the free side expires, and all of it stays available after a subscription ends, so you can set everything up and see exactly what clients would get before you pay anything.
What the subscription covers
The subscription covers every moment where BookNox delivers to a real client:
- Publishing your booking page at booknox.com/book/your-name
- Sending proposals and client emails
- Collecting deposits through your own Stripe account
- Collecting balances with payment links, reminders, and autopay
- Managing a payment schedule: postponing, waiving, and requesting milestones
- Exporting clean signed PDFs without the draft watermark
One flat price
The price never changes with your bookings. You pay $29 a month plus applicable sales tax whether you take one booking or a hundred, and BookNox takes 0% of each booking. For scale, a vendor who books $60,000 a year pays $348 a year for BookNox before tax, and pays the same $348 at $20,000 or at $200,000.
Every feature sits in the one plan: unlimited proposals, signed contracts, and bookings, every industry catalog, Google Calendar sync, QuickBooks Online sync, autopay, installment plans, and monthly billing for the trades that use it. No feature sits behind a higher tier, and the subscription runs month to month with no annual commitment.
Who bills you
Link, Stripe's merchant of record service, sells the subscription. Stripe's affiliate Sold through Link, LLC is the seller for that charge only: it runs checkout, adds any applicable sales tax, and emails your receipts, and the charge appears on your card statement as LINK.COM* BOOKNOX.COM.
Your own Stripe account is a separate thing. That account moves your clients' payments to your bank, while Link bills you for BookNox. The two flows never mix.
Sources, read October 22, 2026: Stripe: Link as merchant of record, receipts from Link, and the LINK.COM* statement line; Stripe: Managed Payments handles sales tax as merchant of record; Link: purchases stated as Sold through Link; Stripe: client payments are direct charges on your connected account.
Subscribing
Open Billing in your dashboard, tick the box to agree to the terms and the recurring charge, and choose Subscribe: $29 a month, flat, plus applicable sales tax. Checkout runs on Link's secure page. If your first payment is still processing when you return, Billing says so and updates on its own once the payment completes, and your page goes live as soon as every other step is done.
If a renewal payment fails
Delivery keeps working for 14 days after a renewal payment fails, so a declined card on your side never bounces a client's payment. Billing shows the date the payment failed and the date access ends; update your card under Manage billing before then to keep delivering. If that date passes unpaid, your account returns to the free side until you subscribe again.
Can I get a refund?
A first subscription can be refunded in full, instantly, from Billing within 14 days of its first charge, as long as it has not been used to deliver anything (no proposal sent, no deposit collected, no clean contract PDF exported) and your account has never had a BookNox subscription refunded before. Billing shows which day of the 14 you are on and offers the refund button.
Any other case inside the 14 days goes to a person: the button files a request that BookNox reviews by hand, and you get an email with the answer. After the 14 days, Billing shows no refund button; email support@booknox.com if you need to discuss a refund. A refund includes any sales tax you paid, ends the paid subscription right away, and returns your account to the free side. The full policy is at booknox.com/refunds.
Accounts included at no charge
Billing says so at the top, with an end date when there is one, and there is nothing to pay. If you also have a paid subscription running at the same time, Billing tells you to cancel it so it stops charging you.
How do I cancel?
Cancel from Billing with the Cancel subscription button, then confirm; there is no phone call or retention step. Manage billing opens a secure page where you can also cancel, update your card, or see past invoices. Delivery keeps working until the end of the period you already paid for, and Billing shows that date as Access until. After it, your booking page unpublishes, and sending, deposits, and balance collection pause until you subscribe again. You can still sign in, and your catalogs and records stay put. The Canceling article covers what happens to clients with open balances and to your data.