Help center

Answers, the moment you need them.

Search guides on quotes, contracts, payments, and availability, or email a human at support@booknox.com.

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Getting started

From signing in to a live booking page in a few steps.

Connect Stripe (get paid to your bank)

Set up Stripe Connect so client deposits land in your own bank account.

Set your pricing

Build a pricing catalog for each industry that clients quote against instantly.

Publish your booking page

Get your shareable booknox.com/book link live and take requests online.

Proposals & contracts

How the proposal, contract, and invoice come together and get signed.

Getting paid

Deposits, balances, where the money lands, and the calendar drop.

Your subscription & billing

What you pay for BookNox, who bills it, and how to manage it.

FAQ

Quick answers to the most common questions.

Connect Google Calendar

Sync booked dates to your calendar automatically.

Managing bookings & your dashboard

Track requests, proposals, and booked work in one place.

Customizing your contract terms

Edit cancellation, deposit, and industry specific clauses.

Refunds, chargebacks & disputes

How refunds and Stripe disputes work. You stay in control.

Deposits & balance payments

Deposit schedules, balance reminders, and how amounts are calculated.

Branding your booking page

Customize your link, name, and look so the page feels like yours.

Sign-in & account access

Passwordless magic links, and what to do if one expires.

Beta access & invitation codes

Where to enter your beta invitation code at checkout.

Canceling & what happens to your data

Cancel anytime, the refund window of 14 days, and data retention.

Supported industries & multiple catalogs

Run a separate pricing catalog for each trade you work in.

Switching from HoneyBook or Dubsado

Move to BookNox in an afternoon. BookNox takes no booking fees.

Free tools for vendors

Invoice generator, tax calculators, fee calculators, and a signature tool.

Is BookNox free?

Free to build, subscribe to deliver: exactly what each side includes.

Travel pricing on your booking page

Set a free radius and a per mile rate; clients see real driving miles.

Abandoned quote alerts

Get an email when a prospect builds a quote but doesn't book.

Testimonial requests

How the consent based testimonial flow works and how to withdraw one.

Web design milestone billing

How the web design vertical splits payment into milestones.

Autopay for balances

Clients can save a card at the deposit so later payments charge automatically.

Installment plans

Split the rest of a client's total into up to four scheduled payments.

Recurring monthly engagements

Bill tutoring, coaching, or assistant work monthly for a fixed term.

Weekly availability holds

Block the same weekday every week so standing commitments stay off your page.