Deposits & balance payments
A booking is usually split into a deposit up front and a balance later. BookNox handles the math and the reminders so the amounts always match the signed document.
How the deposit is set
Your deposit percentage comes from your pricing catalog. Most industries default to 30% and you can change it. A few industries work differently: weddings use a milestone schedule (four equal 25% payments, and the first 25% is the deposit), web design charges a flat 50% first milestone (the contract splits the project 50/50, or 50/25/25 on larger builds, and each later milestone collects through BookNox when you mark it reached), and hair and makeup defaults to 50%, which you can override in your catalog.
For most industries you can also define an installment plan in your catalog: after the deposit, the rest of the total collects in up to four scheduled payments, each due a set number of days before the service date.
How amounts are calculated
Every amount a client pays is computed on our server from the saved proposal, never from anything entered in the browser, so what they pay always equals what the document says.
Balance reminders
BookNox collects the balance for you. Your client gets a secure payment link by email starting two weeks before the due date written into the signed contract, reminders as the date approaches, and a weekly follow up if it passes. You get one notice if a payment goes overdue.
If your client opted in to autopay when they paid the deposit, each remaining card payment charges automatically on its due date instead. A declined charge retries once after three days, then falls back to a payment link and sends you a notice.
Clients can pay by card, ACH, Apple Pay, or Google Pay, and the funds land directly in your own bank through Stripe. BookNox never holds them. Weddings follow their milestone schedule the same way; web design milestones collect when you mark them reached from your bookings page.
Need to give a client grace? From your bookings page you can move any remaining payment's due date later, or waive it entirely. Amounts and ordering always mirror the signed contract, so a due date can never move earlier and a payment can never grow.